Terms of Service
Effective Date: 7/02/2025
These Terms of Service (“Terms”) govern your use of https://grindlux.co.uk/ (“Website”) and any related services provided by Grindlux (“Company,” “we,” “us,” or “our”). By accessing or using this Website, you agree to comply with these Terms. If you do not agree, you must not use this Website.
1. General Terms
1.1. These Terms apply to all visitors, customers, and users of the Website. 1.2. We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without prior notice. 1.3. Continued use of the Website after modifications constitute acceptance of the revised Terms.
2. Eligibility
2.1. Our services are available only to customers located in the United Kingdom. 2.2. You confirm that you have the legal capacity to enter into a binding agreement by using this Website.
3. Orders & Payments
3.1. All product listings on the Website are subject to availability and may be withdrawn at any time. 3.2. Prices displayed on the Website are in GBP (£) and include applicable taxes. 3.3. We accept payments via Stripe and WooCommerce Payments. By placing an order, you agree to provide accurate payment details. 3.4. Orders cannot be canceled after payment has been made. 3.5. If a transaction fails or is flagged as fraudulent, we will issue a refund and the order will not be processed.
4. Shipping & Delivery
4.1. We only ship within the United Kingdom. 4.2. Estimated delivery time is 4-10 business days. 4.3. We use Royal Mail for shipping. 4.4. We do not offer expedited shipping options. 4.5. We do not take responsibility for lost or delayed packages caused by the shipping carrier. 4.6. We do not ship to P.O. boxes; a physical address is required.
5. Returns & Refunds
5.1. Customers may request a return within 2 days after receiving the shipment. 5.2. The customer is responsible for return shipping costs. 5.3. Returned items must be new and undamaged to qualify for a refund. 5.4. We offer full refunds for valid reasons such as misprints or damaged items.
6. User Conduct & Account Policies
6.1. Users must create an account to make a purchase. 6.2. We reserve the right to suspend or terminate accounts that violate our policies. 6.3. There is no minimum age requirement for account creation. 6.4. We allow guest checkouts without requiring an account.
7. Intellectual Property
7.1. Customers may use our brand logo and product images for resale purposes. 7.2. All content on the Website, including images, text, and logos, is owned by Grindlux.
8. Liability & Disclaimers
8.1. We do not provide warranties on any products. 8.2. We are not liable for any incorrect use of our products. 8.3. We do not have a maximum liability limit for disputes.
9. Dispute Resolution
9.1. Disputes will be handled according to the correct actions under UK consumer protection laws. 9.2. All disputes will be governed by UK law.
10. Contact Information
For any questions regarding these Terms, you may contact us at:
Email: info.grindlux@gmail.com
By using our Website, you agree to these Terms. If you do not agree, please refrain from using our services.