Privacy Policy

Privacy & Cookies Policy

Effective Date: 7/02/2025

Grindlux (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely. This privacy notice explains how we collect, use, disclose, and safeguard your personal data when you visit https://grindlux.co.uk/ (“site”). It also outlines your rights regarding your data and how you can exercise them.

1. Controller Information

Grindlux is the data controller responsible for processing your personal data.

For any inquiries regarding this policy or data-related requests, please contact us at:

We do not have a designated Data Protection Officer (DPO) or Data Privacy Manager (DPM).

2. Personal Data We Collect

We only collect essential personal data required for the operation of our website and business activities. This includes:

  • Identity Data: Name, email address
  • Transaction Data: Order details, payment confirmation
  • Communication Data: Customer inquiries, newsletter subscriptions
  • Cookies Data: Session cookies (see Section 10 for details)

We do not collect:

  • Special category data (e.g., health, ethnicity, religious beliefs)
  • Job applicant data
  • Data from minors (our site is not intended for children)

If you do not provide required personal data, we may be unable to process your request or complete a transaction.

3. How We Collect Data

We collect data through the following methods:

  • Direct Interactions: Data you provide when subscribing to newsletters or contacting customer support.
  • Automated Tracking: Session cookies that improve website functionality (see Section 10).

We do not use third-party analytics (e.g., Google Analytics, Facebook Pixel).

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To fulfill purchases and provide customer support.
  • Legitimate Interests: To communicate with users regarding inquiries or services.
  • Consent: When you subscribe to marketing communications.

We do not use automated decision-making or profiling in our processing activities.

5. Data Sharing & Third Parties

We share personal data only when necessary:

  • Payment Processing: We use Stripe to handle transactions securely.
  • Legal Obligations: We may disclose data if required by law enforcement or regulatory authorities.

We do not sell or share data with third parties for marketing purposes.

6. International Data Transfers

We do not transfer personal data outside the UK/EU.

7. Data Security

We implement appropriate security measures, including encryption, to protect personal data from unauthorized access or misuse.

8. Data Retention

We do not store customer data after the completion of a purchase. If you wish to have your data removed, you may submit a request (see Section 9).

9. Your Rights

You have the following rights concerning your personal data:

  • Access & Correction: You may request access to your data and update any inaccuracies.
  • Deletion: You may request the deletion of your data unless retention is required by law.
  • Marketing Preferences: You can unsubscribe from newsletters at any time.

To exercise these rights, contact us via info.grindlux@gmail.com or submit a request at https://grindlux.co.uk/contact-us.

10. Cookies & Tracking Technologies

We use session cookies to enhance website functionality. These cookies:

  • Are automatically deleted when the browser is closed.
  • Do not track user behavior beyond the session.

Users can choose to reject cookies via their browser settings.

11. Updates to This Policy

We may update this policy from time to time. Any changes will be communicated via email.

12. Contact Information

For any questions about this policy or your data rights, please contact:

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